As our work worlds increasingly require us to interact across time and distance, Virtual Intelligence is the latest in the multiple intelligences we are being asked to master. Here is a quick—totally unscientific—self-assessment you can apply to the way you work in virtual settings. Rate yourself on a scale of 1 to 10 for each of the 16 questions. A score of 160 means you have self-assessed at a genius level with respect to your VQ.
Virtual Professional Appearance (maximum 20 points)
- Do you have a good quality picture of yourself – a “head” shot, not one of you in front of Niagara Falls, riding your motorcycle, or holding your favorite pet – in all the software (e.g. MS Outlook, instant messaging applications) and sites (e.g. Plaxo, Linked In) that you use?
- Does your signature block contain all appropriate contact information (and do you avoid extraneous and cutesy quotations and sayings)?
Virtual Work Place Behavior (maximum 50 points)
- Are you always cognizant of the difference in time zones between you and the people you are working with?
- Do you avoid sending gratuitous emails (such as the joke of the day, or superfluous “thanks” in a reply-to-all)?
- Do you avoid attaching large files, or when that becomes necessary, do you send a warning in advance?
- Do you respond in a timely manner (never taking longer than 48 hours)?
- Do you make every effort to learn and properly use the collaboration technology adopted by your team?
Virtual Meeting Behavior (maximum 60 points)
- Do you appropriately announce your presence and avoid anonymous lurking?
- Do you – without fail – arrive on time?
- Are you sensitive to not introducing extraneous noise (e.g. no teleconferences while ordering lunch)?
- Do you intentionally avoid or minimize multi-tasking and/or concurrent IM gossiping?
- Do you conscientiously prepare by studying the material sent to you in advance?
- Do you join the conversation, making thoughtful contributions?
Virtual Leadership Behavior (maximum 30 points)
- Do people know where you want to go (do you set agendas in advance)?
- Do you give people an appropriate sense of your personality and humanity (e.g. do you show a sense of humor, of passion, of curiosity, of a positive frame of mind)?
- Do you first assume positive intent (there must be a valid reason for their behavior, and I should not respond negatively, even if I am inclined to do so, until I have all the facts)?
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